You'll need to bring Proof of Identity plus Proof of Entitlement to the registration.
You can use the following to confirm your name and address:
Proving you can use the registration number
You must bring one of the following to show you’re allowed to display the registration number:
You can visit your chosen Collection Point at any time once you've received a confirmation email from us.
You have 30 days to collect your order before it is cancelled.
Your chosen Collection Point cannot print your number plates until they have seen your original documents and taken payment in-store. They must enter valid information into the system for Proof of Identity and Proof of Entitlement before making your replacement number plates.
You shouldn't be waiting much longer than 10 minutes, which gives you some time to browse the store and maybe find a bargain!
Anyone can collect your number plates on your behalf as long as they are able to make payment and bring the original documents with them, therefore they will need the V5 logbook for the registration you have ordered online and a form of identification. The person collecting the plate should provide ID for themselves as it will be logged by the Collection Point.
If you go to Track Your Order, enter your email address and postcode, your full order details will be available.